In the hotel description and services mansions about in room refreshments like tea and bottle water, laundry service and so on but we have had only a Kettle in our room not even a single cup or tea bag , forget about the coffee or water bottle.
I reception no body can speak English
Two days before checking out, our room lost electricity so the lady in reception first said I don’t know I’m working here, then she said wait until 9 PM , then she changed our room to I think 5 or 6 floor with no lift, 55 steps to our room and the AC was not working properly, the next day there was no running water so went out from the room to get out of exaggeration, overall not recommended