Do not stay here. Zero help with baggage, 12 minute hike from main entrance to ocean tower or wait for super slow tram. Upon arrival after the hike to ocean tower, we get to our ocean view room! Grassy bank on the main level with a walking path right outside the door was more like it! They did move me higher up when i told them that was not the view i paid for. Then the desk informs me restaurants are open until 10, glad i checked, they close at 9 so we rush to the only option available at 845pm after arriving and pay $100 for mediocre at best spaghetti and meatballs! Then i request a microwave to reheat the overpriced leftovers and they have tbe ordacity to try to change $30 for what should already be in the room! They finally agreed to do it complimentary, but when it arrived out was filthy inside! Insulting is an understatement! Don't even get me STARTED on tbe captive dolphin situation! Very small enclosure for i think 5 total dolphins and a sea turtle with its shell branded! Disgusting. No beach access, tram doesn't run until 6am so leaving at 430am with all your luggage, you're screwed. I heard there is a bellhop but no one ever offered this service to me or any of the other frustrated people with their luggage, some of them were quite elderly! $55 a day to valet your car or $48 to self park. There is no place to park for free. A prison escape would've been easier than getting out of that place! You leave and don't come back for the day! Huge ordeal otherwise. AVOID!