I did NOT get the room I reserved. When I inquired about the perceived mistake and presented a picture of the room I reserved, I was informed that they have never had a room like that. So then WHY is it advertised? Multiple families represented in the room and there was no privacy… as we had thought. Hair on the bathroom counter that was NOT ours, partially used roll of toilet paper on the holder, unsanitary! Bedding was stained and filthy, blanket was ripped. Carpet stinky and dirty. Cord assembly for window shade broken and just hanging there. Lamps wobbled and very worn, coming apart. I had to turn the tall lamp and shade towards the wall to prop it up so it wouldn’t fall over. Guests above us were stomping around in their room til past midnight. Bath towels very worn, almost worn clean through in several places. Coffee in lobby was cold and when they changed it out, it was full of coffee grounds. Pitiful accommodations for over $200.00 and only 7 hours in the room. I was not able to check in early and we had no place to change from travel clothes to event clothes. Wasn’t able to get to hotel until after 9:00 since we couldn’t get early check in.