This was one of the best hotels we’ve ever stayed at and we travel often. The staff were incredibly helpful and friendly. The room was stunning (the black out shade was a fantastic touch), the grounds were beautiful: multiple pools (one with a water slide), spas, soccer field, covered rec area for basketball, exercising, etc, and so much more! The breakfast was some of the best food (and service) we’ve had throughout Costa Rica. There were beautiful views everywhere you went (and plenty of the volcano). All our tours easily offered pick up and drop off at the hotel making things incredibly easy, and there were multiple fantastic dining options just a couple minutes drive from the hotel. Had we not wanted to explore other regions, we could have easily stayed here our entire vacation! This hotel and its staff truly exceeded expectations!