dirty rooms
they are cleaned with a broom, there is no vacuum cleaner
the indoor pool is not in use, as is the gym, billiards, table tennis, mini golf , everything is in a damaged state
I have never seen the brown color of the water in the outdoor pool, not clean,
monotonous food, dirty cutlery, cups, plates, fork, knife
animation for children is terrible
in ten days, not a single bed sheet or pillowcase was changed
zero stars
only the workers at the reception are helpful and pleasant
shame of you hotels.com for not checking the condition of the hotel .Everything they wrote on your website (Madis Resort) is a lie