We had to do the online-checkin process 3 times. The 3rd one we had to do it outside the building, under the sun at 35 degrees centigrades because they didn't have the confirmation of the previous checkins in their system, evethough ee already had received the confirmation #. All the communication with the responsible of the hotel was via Messages. After 40 minutes under the sun, he finally sent us the codes to access the building and the room.
The room was ok, but the a/c capacity wasn't enough for the area. The room had a kitchenette with pans and utensils, but there were not any dishes or glasses to serve at least a bowl of cereal or a sandwich
The wifi never worked, and they never answered our messages even after we insisted