2/10 - Insatisfatório
14 de agosto de 2023
rodent infestation ruins stay
Decent location, within walking distance to lots of attractions, dining, vintage clothing stores, etc. I'm not sure where the photo in this listing is located (?), but it isn't in Unit #2, where we stayed -- which was much shabbier than what is shown in the photo, with completely useless curtains that did nothing to block out the early morning light when trying to sleep past 5am.
The BIG problem, which ruined the entire stay, came when we noticed a foul odour emanating from behind the fridge and kitchen cabinets, soon after our arrival. Upon investigation, it was clear that there was a rodent infestation issue with one or more dead mice behind the kitchen counter / fridge. The smell worsened and, depite having all of the windows open, kept me awake for most of the night as I was the one sleeping on the living room couch. It is difficult to describe how disgusting the smell was; we all stayed out of the living room / kitchen as much as possible and had to wear COVID style masks. On our last day, I began to notice an increasing number of small flies in the kitchen area, presumably coming from however many dead mice are "trapped" behind the kitchen counter.
While it pains us to leave such a negative review (we are polite Canadians, after all, lol), this represents a clear health & safety violation that must be made public. We felt a duty of care to notify any future renters. We sincerely hope that the owners resolve this situation. And also please get blackout curtains!
Alison
Alison, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
