The staff was the highlight. I stayed 7 nights in the superior Hollywood twin. The in-room design was just not practical. Particularly, I did not like the sink, shower and toilet being in different rooms. There are other impracticalities too, like not enough space to lay my things out on the desk being cluttered with other things. However, it’s quite livable and the beds and toilet are stain-free and luxurious. Without that and the staff, it would have been a 2/5 for me. And also the location is pretty close to the station, just about a 8-12 min walk down. If you have heavy bags, it can be tiring going uphill towards the hotel. Other things they have: free coffee daily, paid breakfast and a small restaurant. Overall, it was not bad staying here, and I would not mind staying again. However, I would choose a different room. Thanks so much Ebisuholic for taking care of me.