2/10 - Insatisfatório
26 de fevereiro de 2025
Terrible Experience – Stay Away from This Hotel!
We (me my pregnant wife and children) had a very disappointing stay at this hotel due to the unethical behavior of the staff. They were dishonest and tried to cheat us out of money at every opportunity. For example, they lied about the price of a swimming cap, charging us more than the actual cost (we later found out it was only 5 Euros). When we confronted them, instead of addressing the issue calmly, they started yelling at us. We chose not to argue further.
Additionally, there was bottled water in the fridge with no price tag anywhere in the room, yet they charged us 8 Euros for it. When I questioned this, one of the staff members refused to let me accompany him to the room and returned after 10 minutes with a so-called "price list"—highly suspicious behavior.
Room cleaning was supposed to be included, but the bed sheets were never changed during our three-day stay. To make matters worse, they expected us to clean the room ourselves!
Breakfast was also a letdown—bland and repetitive, with the same tasteless croissants every day.
Overall, I strongly recommend avoiding this hotel. The reception staff are unethical and dishonest, and the service is far from what you’d expect. Save yourself the trouble and stay elsewhere.
mohammed
mohammed, viagem em família de 3 diárias
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