Front desk was polite, but not friendly. Never saw the same person at the front desk twice and we were there for four days. When we had questions for the front desk, some of the personnel acted like it was inconvenient for us to approach and ask them a question. Let me be clear, it was the majority of the workers, but not all of the workers. Breakfast area food was OK but what was upsetting was to see workers standing around & not cleaning like spilt waffle mix or turning the machine over when it was beeping constantly because someone didn’t flip over when done do I to did it. There were other little things such as that. When we checked into our room, the carpet in front of the bathroom was soaked wet and a baseboard tile was broke off on floor, called to the front desk and they moved us to a different room. It was better. There’s definitely some small things that happen to the room, but it doesn’t seem like maintenance is called when there are problems. The room we were moved to, the sink candle broke off in my hand, and we had to have maintenance come up and fix our sink. When we use the hot tub, it was obvious that one of the hot tubs was very low in water and when we asked if they could add water to it, they stated that it’d been low, but they’re closing it in a half an hour, so we’ll take care of it then. Very sad that they take care of it after the guests are gone instead of in a way where the guest could use it properly.