Day time staff are not so friendly those ladies, not much of smile too, they are lazy and won't greet u at all, those guys at night even more caring and perform much better than them in daytime, they even know how to greet us or remember us. Hotel room is kind of disappointing as the safe is broken, wall painting is off, toilet is very smell something bad. Breakfast is consider very poor too with such price charged to us, as the price of breakfast maybe less than RM3. There is no proper memo at room, so u do not know what is wifi password, what is reception number, as there is no instruction there. Counter staff also mentioned nothing but just give u a key card. There is also no door sign for u to hang, in case either you do not wish anyone to enter or not. Even our room the door inside lock also broken. The room sound proof also poor, you can easily hear what happened next door.
I do think the majority of hotel in this town is overpriced, some of these price u can get much better hotel even in KL, when your price is high, people will judge you more on standard, then this hotel are NOT up to it. If price is less than RM100, i will consider this hotel is best of the value. But when you charge us RM130-160 per night, then this is not a good deal anymore. Even for location is nice since next door is the hypermarket. IF service can be improve, fix up some of the problematic room, increase your stay value like breakfast for sure more positive rating will receive.