I booked a room good for 3 people, although only for one night, the room is very clean but the beds are very hard to use because there is no space in between beds. If you bring your laptop and the power supply is a 3-prong, make sure to bring an adopter as the outlets are only 2-prong.
The hotel is very accessible to airport and train station as they have shuttle service, a big plus for first time hotel users like us and even for elite travelers.
The staff are very helpful, especially the guy from Myanmar, apologies, I forgot his name, but he helped us with directions using the train to go to Odawara and even at the train station!!!
I am glad that on our return to Los Angeles, CA, USA, that I booked another 2-nights at this hotel.