I liked the location. Like the friendly, prompt valet service. Enjoyed the fully stocked breakfast bar. Liked the size or room, the stocked shampoo products & comfortable beds. What we didn't like: The evening coffee bar was not available, when asked twice about it, the desk clerk did not offer to have it stocked on a very cold night. My family was looking forward to Coffee & hot cocoa. The early check- in option was not available. When I called twice day of, we were told to check back @ later time, when checking back, we were told again, to check back. When arriving at 3pm, the room was still not ready. Had to wait additional time. The room furniture, floor & bathroom was dusty, floor around beds was not broomed properly. Found some hair in shower & floor.