we reserved the hotel, when we arrived the hotel wasn't clean, a lot of electricity spots was open and really dangerous, the closet was broken, and the room was tiny for 3 persons we cannot move, and the pool was dirty and broken.
we talked to the receptionist and said we will take a look because the room was not suitable for us, we didn't check-in, a day later we found them withdraw the money from the credit card, without our permission plz check the photos..