2/10 - Insatisfatório
10 de janeiro de 2022
Terrible experience
Terrible experience beyond the very small photogenic little pool. Chronological order:
- nobody at the reception for check in, had to wait 10 minutes for someone to arrive
- safe locks with key, which stays at the reception. Nobody told me how to operate the safe
- no fridge in the room.
- no telefone in the room
- reception unable to give ANY restaurant recommendation
- terrible shower, no water pressure, takes 10 minutes to heat, 2 minutes to adjust temperature and works the other way around, cools to the side indicated heat
- nobody at the reception at 6pm coming back to the hotel. Waited a fewinut3s then decided to go around and go through the drawers to find my key
- refused to serve breakfast to my 3,5y old daughter, included just for 2 adults. After a lot of arguing they accepted (breakfast is 2 slicea of bread and some sliced fruit with a little granola)
- bottom of the Room dor scrapes on the floor, so I need to shove it, pull it really hard and bang it to open or close
Fernanda
Fernanda, viagem em família de 4 diárias
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