6/10 - Bom
10 de abr. de 2025
Disappointing
Disappointing stay as this hotel markets itself as the luxury market. It is not. Beautiful old building in pretty grounds but… room ( garden luxury room) was poor. Mattress was dreadful. Only one armchair which was uncomfortable and not clean. On closing the curtains moths flew out and the curtains were stained with what looked like blood - maybe from other moths. There was an anti slip mat for the shower which was filthy. The shower and wash basins drained very slowly. Furniture tired. Tiny wardrobe. Nowhere to put a suitcase.
Drawing room was a beautiful room spoiled by dated, cheap furniture. Staffing issues in the evening where most staffed seemed focussed on the dining room.
Breakfast in the orangerie where the seats were stained and dirty.
This could be a beautiful hotel but has a way to go.
This is the worst experience we’ve had with hotels.com
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