We really enjoyed the service in general, however, the service at check-in could be improved. We have never stayed in Memories before, an explanation of the available service and facilitairs would have been nice. Check-out time was not mentioned and no luggage service to room was offered.
Also, it is not easy to get bottles of water. We got 1 per day, for 2 persons. When asking for a refill/new bottle, this was not possible. We hardly drink softdrinks or alcohol, mostly water. This should be made available more easily.
Finally the fan speed of the airconditioning could be regulated in the livingroom, but not in the bedroom. It was pretty noisy, being able to adjust the fan speed would have been nice.
Overall we really enjoyed our stay; room was very clean, good food and excellent service.