2/10 - Insatisfatório
22 de jan. de 2025
Horrible experience. We arrived way before the check-in (3:00am) so we paid cash for the extra night. The rooms were horrible. Mold all over the sink. Water leaking by the toilet. Black stains on the sofa. Cigarette burns on the headboard. We were 3 in one of the rooms (we had 2 separate rooms) no blanket for the extra rollaway bed. Morning, no breakfast. Restaurant sent us to the FD, front desk back to the restaurant. The supposed breakfast area was empty. At the end, someone prepared us a small plate with some cold meats & cheese. We checked out even though we had the next night paid through Expedia. Contacted Expedia but they couldn’t get a hold of the manager. They didn’t refund us. I sent Expedia the photos. Terrible experience.
Zahrah
Zahrah, viagem em família de 1 diária
Avaliação de hóspede verificada da Expedia
