Overall I thought they could use some improvements. I was very disappointed when I asked for the complete kitchen setup and only got a small portion. I recently stayed at the extended stay in San Diego,CA which was had everything I requsted. I got a dish rack 2plates,2 saucers,1fork,1knife,2spoons,1large dish towel,1pot. No glasses,mugs,skillet,dish towel,collander. The breakfast was coffee,tea,hot chocolate,oatmeal,nutrigrain bar and muffins which there was only a few of each and i went at 7am. I've had better. They only had one luggage cart which i couldnt find during checkout. So glad i brought my portable wagon otherwise it would have been a real struggle. My room was on the 3rd floor at the very end of the hallway and upon checkin I decided to try my key before getting my things and the key didn't work!!!!. So thats why im giving them 4 stars but it should be 3.