As soon as you book, they send you a message that the place is a hostel attached to a 4 star hotel and maybe I would be happier if I upgraded. It was priced like a hotel. Since I was just staying the night between trains, I decided to be cheap in this overpriced town. When I arrived, the front desk person told me how to find the room, sort of. I had to take the elevator to 1, walk down a 1/2 flight of stairs, then walk to the end of the hall. That wasn't true. An arrow then pointed to go up a flight of stairs. There did not seem to be any rooms there. There was a dark unmarked hallway, that looked like a storage area. If you went down the hall and turned, there was the room. It was a dark dingy room. To get fresh air, I opened the window, but there was a rooftop/landing outside and anyone could have come in. If you advertise that the hotel has an elevator, you should not claim that if the elevator does not go to the floor on which your room is located. When I got up in the morning the hall light was switched off and did not go on with a sensor. I had to hind my way in the pitch black.