Staff totally unprepared for our arrival. Spent 20 minutes trying to explain where and how we booked. Eventually got to our room, which was only set up for two people instead of three as booked. Beds were comfortable and the room was clean. Huge spider in the bathroom to keep us company 👍
Pool was closed at dusk, which was a shame, didn't get to try it out.
Breakfast was alright.
Upon checkout, the staff insisted we had not paid, even when clearly showing reservation saying everything was paid. Extremely frustrating. After 30 minutes of arguing, phone calls, passport copying, taking photos of my reservation etc we eventually got to leave.
Would not recommend this hotel, especially with the price we paid for it - just too expensive for what you get.