The hotel does not meet the standards of a 5-star establishment in any way.
It feels outdated, dirty, and resembles a massive, impersonal concrete bunker lacking charm, competence, or even a hint of luxury. While the rooms were clean, they were old and run-down.
The rooftop terrace and restaurant were also severely neglected and worn out, further diminishing the overall experience.
Breakfast felt like a cafeteria, with disastrous service and poor-quality food, served in a cold, unwelcoming hall with no service to speak of.
On top of that, the staff were unfriendly and unhelpful.
The hotel is in poor condition, and the surrounding area is equally disappointing.
At best, this is a 2-star property. Unfortunately, it was a disappointment in every way.