Upon check in staff was just impolite. It was a young lady with glasses, she was the only one there. Condescending and rude. Laughed at me several times. I did not feel welcome at all. And if this is the best hotel in Kutaisi, that is just sad.
There was another guy hanging around the lobby, no one bothered to help with luggage. No one opened the door. No one welcomed me in. Quite bad.
Rooms are small, mostly clean, but just so so. l am so glad I only had to spend one night here.
Noise echos from outside.
Breakfast was mediocre at best.