If you are looking for a 5 star hotel on budget, this is hotel is for you. If you are however expecting a true 5 star hotel, I would not reccomend this. The hotel is nicely placed and has great views. The rooms are of nice size but they have clearly been in service for some time. Bathrooms could use a upgrade. Staff don't really speak English so it's hard to communicate. Service is OK, but not what you expect of a 5 star hotel. We tried booking tickets to Vinpearl via the hotel as is this is something they offer, but they don't take card nor do they have ATM which is not good. Its very hot in the lobby and on the floors, as well as in the elevators. You really have to pray the elevators do not stop/malfunction as im not sure if you would survive long in there with the heat. Also 3 slow elevators for so many floors it often leads to big quees and full elevators. Rooms have AC but im not sure they show the right temps. Breakfast close early at 10 and is relatively basic. Check out also took longer then usual, and they did not have water bottles to offer as other 5 stars usually have. Another thing that: the wifi basically does not work. It worked somewhat on the lower levels (not great), but did not work almost at all in our room. Could barley load Twitter, newspaper sites, etc. When it loaded it was without pictures. Forget about streaming anything. In 2024 (and escpecially with 5 stars hotels) you expect at least decent wifi.
I think looking at this hotel as 3-4 stars.