What a rip off. This hotel operates on the same model that you'll find in a couple of places in the area: bait people in with moderately priced rooms and the ostensible promise of quality ...then under-deliver with customer service and absolutely gauge customers in every conceivable way to make money. It's a hotel that wants to host your convention and sell a lot of breakfasts, basically. The staff are unhelpful, the wifi is slower than you'll find at your neighborhood guest house and nothing on the premises is worth the price WRT what you can find if you walk a block away. It's...well, I'd used the word "disgusting" to describe how much they try to take advantage of their tourist population. I'll give you one example: I dropped off laundry (3 t shirts, 1 pair shorts, 2 pairs boxers)...the price? $15. FIF. TEEN. DOLLARS. Just try and wrap your mind around that...and apply that same level of insulting gauging to every conceivable service or interaction here, particularly the things you'd get for a smile anywhere else (replacement room keys, help making phone calls, a cup of coffee...) Just stay anywhere else.