Beautiful property, but unfortunately not nearly worth the price. I was disappointed with the lack of information on which amenities are available through which resort, not realizing that most everything listed is on the Royalton side. I was really excited about the restaurant variety, however only 3-5 of these are open per meal and they require reservations. I was unable to get a reservation past 7 the entire visit. The food was also unbelievably terrible, even worse than most sub-par resort food.
I also wasn't really interested in receiving the butlers service, however they were very pushy and intrusive about being available. They add you on a whatsapp group upon arrival, which is heavily utilized. I understand they are trying to do their job well, however it was clear that I wasn't interested in any services and they were very persistent on checking in, asking where I was and when I would be back, etc. Even if I didn't answer, there would still be follow up messages until I replied. I was definitely not interested in having someone to report to, and the expected structure kind of defeats what I feel is one of the highlights of all inclusive.
All around the amenities are very overstated. The gym is really just a weightlifting room with a few machines the fitness class room. Low quality liquor, plus very little options for wine. The crowd was also not what I was looking for - overwhelmingly Americans, the same scene you would see at a resort in Florida or Alabama.