we stayed there for two nights.The room was booked for four adults. the lights did not work properly, washroom had sulphur smell.None of us were Able to shower because of the strong smell. cleanliness was just average.
My husband had to use the sofa bed which was very uncomfortable, we called Customer service and the woman said she was not able to fix the problem today but she will definitely switch us to another, better room tomorrow.To our disappointment we didn't hear from her the next day and we had to live in the same room! We were very upset with the whole customer service.I would not recommend this hotel to anyone. The customer service lady also said that she'll escalate our complaint to the manager, but the issue was not resolved and she didn't even call back.