4/10 - Razoável
18 de novembro de 2024
Big Brother Environment
We did a weekend family trip. The hotel is updated and rooms have been upgraded but when it came to the pool staff they make you feel very uncomfortable. You are required to use your room card to enter the pool area, not a big deal and very normal. But in addition to using your room card to even get into the pool area they also have a hostess right at the door as you enter ensuring you wear a pool wristband at all time. The pool person also constantly walks around the pool area checking if you still have the wristband on which made us feel very uncomfortable and like it was big brother. We took the kids to swim for a little bit in the morning before we checked out. The pool hostess rudely asked if we were going to get another night and once we said no. They continued to come up to us and give a count down of every 10 minutes till it was close to 11am. We were out of the pool by 11am gathering our things and they came up to our family with scissors to cut our wristbands in half. I had to get a manager involved. It was such a shame to see that type of treatment especially being charged at over $300/night plus we even bowled and ate at the casino!!!! Will NOT stay here ever again.
Tiffany
Tiffany, viagem em família de 1 diária
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