First of all, although it says the is breakfast included, it is not a REAL breakfast, it is a lunch box delivered at your door around 7 am. THe same items are included everyday, so I stayed 10 days having the same cheese sandwich with sweet pepper ( I do not eat pepper in general) , yogurt and juice ( that the first days were freshly squeezed and nice but the others were the common ones you find at the supermarket. One day the fire alarm burst in the middle of night took almost one hour to get it off (apparently one was cooking without turning on the cooking fan) but received a written explanation just one day after.
I would like a 100% refund for that specific night ( since I was disturbed without having any important incident and stayed outside in the rain for 45 minutes with no explanation ) and since there was NO breakfast ( lunch box is completely different from breakfast, and in my reservation BREAKFAST was included), I would like refund for the difference paid for the breakfast.