I had a good stay. I was initially checked in by Letitia, and she was pleasant and informative. There was a guy up front -- I think his name may have been Yao or Kao. He was helpful.
Later, I met Rosie -- I think on 2 different mornings, and she was helpful. And, so too was Malik, whom I encountered late at night / early morning -- very pleasant and helpful.
I bumped into the manager -- names Tim Carroll -- on my last morning. And, he was very helpful as I was sorting out things prior to checkout (including helping to route a "tip" to the housekeeper who cleaned my room the pervious day).