Booked purely to be near Canterbury and whitstable, so not to use spa, but we thought would be an added bonus to use once weary after a day out. We had to cut short our day at whitstable as check in only between 2-5pm..and we got a phone call at 4.30 to say we are closing in half hour, are you on your way! Annoyingly, we were! Once checked in, the surroundings are beautiful, pond and setting..great.i asked where the spa was, it was closed! Re opens next day, but as she was full to capacity, unlikely we would get in! ! It looked very nice from outside though!! Room was clean, nicely decorated, but guttering was broken outside bedroom window, so when it rained all night, made an awfully irritating noise..so not much sleep was had, left not feeling very relaxed the next day! ..I can see that this place is ideal if prebooked for a spa day / night well in advance, sure the spa is lovely, but check times beforehand, and personally don't think that it should be used just for general accommodation, as overpriced....