We have fully paid on expedia for the room, but our customers arrived at late night around 1am, however, this hotel says, late room access is available, then we booked, when my customers arrived hotel, the staff say our rooms are all occupied, then we may suspect they thought we will be no show, then sell our room out to get "double pay" to earn more, because they sell in cash + no show payment from site.
Avoid stay here. Because wont expect they don't even have another single room to accommodate us.