The staff (the woman in-charge) she was okay when we first got there. She had no breakfast arrangements for us, meaning she didn't get any of the local products to make the breakfast, which was understandable because of the pandemic and not enough traffic. What i do not understand is when she saw me having breakfast from somewhere else at the poolside, she was very rude and disrespectful to me and my family stating, "the policy of the hotel is that we cannot bring in outside food and eat it in the common area" so my response was, you do not have any sort of breakfast or anything to provide. Why you making a big deal about us having something to eat? Another issue with her, she went in our room and took the AC off while my daughter was in the room. The locks on the room door was not working and i could not lock mt door. I checked out that day and stayed somewhere else... worst experience ever!!