The staff are super nice. I think the owner's son, who manages the place, actually lives in a private apartment on the property. But the building is really old and the rooms are more like dug-out caves, designed specifically not to allow any sunshine in. I found them dark, dingy, and depressing, with a musty smell that I couldn't get rid of. The roof leaks into the room when it rains. You need to wear shoes or sandals in the room because of nails/screws that are used in the wood-plank flooring.
Location is fairly decent and near attractions and the mercado. If you are patient, you'll eventually get hot water in the shower. Community kitchen is OK but could use more of everything. Internet is unstable but sufficient for personal use but not for work, at least in my experience.