Arriving in the evening for my one night stay we were met at the security gate by a guard who appeared less than friendly. He asked brusque questions, asked how we were going to pay, and did not volunteer that as it was after hours the reception was closed he was the one who had the keys and was checking us in. It was a very unwelcoming and uncomfortable experience and if the guards are expected to act as receptionists they need some training in customer service. The hotel could also do with informing guests of this situation before arrival as it is unusual and not something i was prepared for. I did not appreciate being made to feel like an unwelcome guest. The room was ok but felt damp and chilly, the bed creaky and linen clean but again felt damp and was not pleasant to crawl into. The refrigerator in the room was so loud i had to unplug it. Noise from neighbouring rooms is also an issue. The noise from the motorway outside is very loud all night. The compound is pretty but badly signposted and the next morning i did not know how to get to reception or breakfast, as nothing had been explained when the guard directed me to my room. You are far from the city and its not a nice walkable area if that is something you want. I would not stay again.