The hotel is in a great, central, safe location with tons of shops and restaurants, walking distance to the whole central town including Vitosha Street and Alexandar Navalny Cathedral. The hotel itself is a bit shabby, with worn-in carpets. The shower door doesn’t close so water gets everywhere in the bathroom, and the floor drain is slow so there’s standing water for some hours later. They don’t have enough curtains on the windows to block out the light in the morning. There are a lot of fairly cheap maintenance things that would dramatically improve the property, I hope the hotel invests a little more in their property.