Great Hotel, staff was excellent as well as the services provided including fee benefit which were not expected like a free foot massage in the nice SPA. The facilities are good, we got access to the Longe with free sweets and coffees, the roof top pool is great, the main pool is ok but not as nice as it faces the hotel rooms. The room facilities are also quite good with the distinctive biggest bed i have ever seen, really huge and was also very confortable. Cleaning was good. They offer a shuttle to the beach club winch we did not use and to kuta. The location is convenient close to the airport, to the beach it takes 10 min walking but the road is not the most pleasant (small walkways) although we did this every evening to the beach restaurants without any issues. The last day we spent the day in the hotel after check out as our flight was in the evening without problems, they also offer free shuttle to the airport, definitely recommended if you want to explore the area or need something close to the airport.