While on hotels.com this is described as a 3 start hotel, in the building itself, it says it's a 2 star hotel. But frankly, this was the best hotel I stayed during my 10 day Vietnam trip: the tittle says it all: 5 star service at a very affordable price. All staff were very friendly, the a la carte "eat as much as you want" breafkast was delicious, the room has very comfortable beds, a/c, wifi and tv with international channels. The prices for drinks in the room were very reasonable (cheaper than in most restaurants and bars). The hotel is located on a narrow alleyway, but this can be an advantage, since its more protected from the noise of the main streets (a couple of blocks away). I would definitively return to this hotel on a next trip to Hué.