I had booked the Triple Room, 1 Bedroom, Kitchenette, Garden View for 4 adults for 3 nights. We were shocked to realize that we had to either walk for 20min or ride a bike for 10min to the hotel without luggage. Luckily the hotel staff, two young boys, came over to pick us up and drop us off at the hotel.
We were given a menu for our breakfast with limited choices available and the same menu was provided every day. The food is nice but it gets boring eating almost the same thing every day. I think some changes (Alternate menus) could be made to that as all the previous hotels I have stayed in including a breakfast buffet with a wide selection.
The room description states that it consists of 1 Queen Bed and 1 Large Single Bed (Sleeps 4 guests). However, we were charged extra for the 4th guest and received a really small bed in which one cannot turn around while sleeping. Besides that, the beds did not feel very comfortable to us as we felt like we were sinking inside it.
Apart from those, we thought we could request for transportation from the hotel staff during our stay. However, we were told that we had to find our own way back to the villa. Hence, we had to hire a motor taxi to drop us off at the villa when we were returning to our room in the evening, which cost about Rp 50,000 for 4 people. Sometimes, the staff offered to bring us back when they were available which was very thoughtful of them.
Overall, I think the staff made us have a pleasant stay! Thank you! :)