Very nice condos. Excellent accommodations by management to move us to a lower level condo from an upper level. Upon booking through Expedia, I requested a lower level condo. This request was not passed along to Rockwood Resort, and therefore we were originally placed in an upper level condo when we checked in. This wouldn't have been an issue except for the fact that an aunt of mine who shared the condo with us has a bad back and cannot climb stairs without pain. I informed the property manager of this miscommunication and issue, and although the resort was completely booked for the night, he responded quickly and positively by willingly and eagerly moving us to a lower level condo to accommodate our needs.
Only other issue I had was when I booked the condo through Expedia, I booked a 16 person condo, which was supposed to have 2 bunk beds in one bedroom in addition to 2 other rooms with King beds. The bunk bed room in the condo we were placed in when we arrived only had 1 bunkbed, and accommodated 14 people instead of 16. Luckily this wasn't a huge deal for us since we only had 12 people to sleep. However, it would have been nice to have received the accommodations I booked and paid for. I don't blame Rockwood Resort for this mishap, but rather the booking site I used, Expedia.
Overall very happy with this condo. It was my aunts second stay at Rockwood Resort. She recommended it to us, and I would recommend it and would stay there again.