The welcome was fine, and the room initially looked ok, but the emergency light was so bright that I could read a book with all the lights turned off, and someone had propped open the window with a wooden block, outside the window was an industrial fan. This made sleeping very difficult. Then when I went down for breakfast there was no one available, once I had been seated there was a 20 minute wait. At no point did anyone ask me how the room was or how my stay was.
It seems like this would have been a great place to stay a few years ago, but now it is a bit tired and not very well run.