6/10 - Bom
28 de janeiro de 2025
Improvement needed.
Our room was spacious with a bar fridge (that was extremely iced over), balcony and adequate storage. The bed was firm and comfortable. The hotel is aging but the owners seem to try to maintain serviceability. We were on the 2nd floor. Wifi was spotty the first day and non-functioning on the 2nd and 3rd days. It seemed to work fine in the lobby area only. There was a safety deposit box in the room, but it was malfunctioning. Maintenance could not repair it. The was no hot water the entire time of our visit although we were advised when we arrived that it was malfunctioning, but would be repaired shortly. I guess shortly is a relative term. We had decent service in the restaurant but had to wait at least 45 minutes on one day to even get a cup of coffee. Saying that, the restaurant was busy with a large sports team taking up most of the tables and there being only 2 wait staff. I do not blame the wait staff, they were doing their best. Cleanliness was an issue. The shower glass was dirty on both the inside of the shower and the outside that was next to the toilet. It was not touched once during our stay.
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Viagem de 3 diárias
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