The servers, kids entertainers and bar persons cannot be faulted and they were always very friendly and helpful.
Although this property looked to tick all the boxes for us, it fell very short of the mark. Room was decent in terms of size, but ridden with ants the whole time. There was no way to lock the main door from the inside, and my toddler kept letting herself out of the room. The food, I can only liken to school canteen food with little other than chicken nuggets on offer for children. Breakfast was very poor! Although the water park seemed great, it was not well maintained - much like the rest of the property, which was in need of some serious TLC! The kids pool that was situated within the main pool itself was green with algae, and clearly wasn't filtered.