I have booked in adVance, instead of checking time we reached there at 1:30 am so they had so much time, still the bed sheets, towels, pillow covers, bath curtains nothing was clean, not even washed. Everything smelled terrific. We had found it so hard to breathe. The carpet was smelling really bad too. The bathroom, bathtub, and curtains smelled so bad. Shower curtains were badly dirty n nasty smelly. There were pictures of the breakfast area with rich breakfast pictures. But there was no breakfast at all. There were hairs on the bathroom floor.
When we asked the next morning to switch the rooms to temporary help of help desk. We came back to the hotel in the evening. Everything was as it is. The permanent help desk guy refused to help at all. No to everything - switching rooms, changing the bedsheets, pillow covers, towels. We were told by the temporary help of the desk girl, that the owner totally refused to change anything. Above all the owner said that they ( means we) have booked the room for two days and we are asking the more services. They are not going to help. The question is, those were nasty n dirty that's why we asked for changing them. They were supposed to give us a neat and clean wash. The girl was nice and changed the bedsheets.
We would never ever go to this place nor we would go to those hotels, and motels owned by this owner. THIS IS THE WORST EXPERIENCE OF OUR LIVES. We would make sure to spread the words to friends n family and social medias about it