Staff were extremely friendly and helpful providing me with tourist advice, map, pictures of sites to help me communicate with non-english speaking drivers. One of them even volunteered to take me around Old Dhaka on his day off. Room is nice, spacious, modern. Breakfast quite complete but better for Asian breakfast. . . don't expect western style omellettes, etc.
Problem with this hotel is that the hotels.com map linked to the hotel listing shows the hotel in COMPLETELY THE WRONG LOCATION. I chose it because the map shows the hotel being near Old Dhaka, near Lalbagh Fort and other sites of interest. In fact, it is miles away, farther north in Gulstan, in the same vicinity in new Dhaka as many of the newer hotels in Dhaka. though the great staff made up for it, i would have rather been nearer Old Dhaka (Hotel 71 area, which i had also been considering and has a better location for touring Old Dhaka.