6/10 - Bom
26 de mar. de 2016
Big hotel, beautiful place but...bad managed.
This hotel is very big on size but very small in service.Manager's in BKK..The pool area,including WCs,is so dirty and they simply don't care!Pool tables full of chewing gums under.I told the front desk manager,she saw with her own eyes everything.After she said "You are right.This area is not proper for tourists to use".That says it all.The service in the Terrace restaurant is not good.Long time to serve and they put the aircon and the music in very high levels!Can't speak nor enjoy the dinner with time because it's so uncomfortable.Breakfast has several options,it's ok.Overall,manager needs to be taught by someone that knows how to run a hotel.It's a pity,as the place in the river side is so beautiful and peaceful.
Ana
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