2/10 - Insatisfatório
8 de janeiro de 2018
Azao resort is a nightmare. Stay away
We bought a 3 bedroom villa with pool and garden view. Garden view is like a wild Bush that they don’t take care per 1month with a lot of insects and frogs and a lot of lizards. The way to go to the room is so so bad that the guy that bring our luggage broke 2 luggage wheels bringing them.
When we arrive in the room. At lobby hotel after one hour in a cab they didn’t offer us nothing to drink and a lot of unnecessary paper to fill out. Really I never saw this. Very incompetent people working there. Even English she cannot talk.
When we arrive in the room. The pool was really really dirty. Look at pictures green with a gutter from the roof and a lot of tiles falling them. I didn’t believe in this. Special note Hilton bought this hotel. Do they know that they are waiting for guests with all of those problems?
One room was upstairs and the bathroom was in another floor with a dangerous stairs to go. And the villa is like a building that we share the pool. Rooms small and completely separated. Where did you saw a villa like this in a 4 star hotel ?
Staying with kids is completely insane in a place like this.
After 1 hour they give us another room with a pool falling out the tiles but that look clean and a roof gutter. Then they put 2 chair beds for the kids for spend that night. Stay away from azao resort. Very disappointed. You need to check the stars and downgrade it. Maybe it’s only for local people.
sergio
sergio, viagem em família de 7 diárias
Avaliação de hóspede verificada da Hoteis.com
