Let's just say I had booked a Xmas trip to Gambia to stay in the RIU hotel resort there, and I have just cancelled the hotel part of the trip, due to this experience staying here at DR's RIU hotel.
- Rooms are outdated and need modernising.
- Fridge stopped working, and all the ice defrosted leaving a massive pool of water in room. So had to change rooms.
- Fridge made loud noises throughout the day and night.
- No hot water to take showers in the evening. So had only cold showers in the evenings and you had to make sure you had a hot shower first thing in the morning, whilst "hot water was in the tank" 😡
- I wholeheartedly like tipping when the service is great, even in an all inclusive resort. BUT, being hassled with every mouthful of food, by their servers in the dinning rooms was a bit much! 😡
- This is a party hotel, and as such it's clientele are "loud, party people"
If you want a classy experience in Punta Cana, this hotel is not it.
I stayed at the Luxury "Serenade Suites" Hotel, which was so classy. Entertainment might not have been as good as the entertainment provided at the RIU but different strokes for different folks.