(+) bed (except for the lizard droppings once in awhile), view from the room (ours had the rice paddy view), breakfast (it was hard to contact their service phone, i was able to order breakfast only once out of 4 days of stay, i needed to go myself to the restaurant to make the order which was around 5mins walk back and forth), room service (we had our room cleaned everyday and they always do a perfect job), ceiling was high enough to provide better air circulation (nipa hut style, just watch out for lizards), spacious bathroom (there’s an outdoor shower too), location (it’s near in almost all the tourist destinations in Ubud, it only took 15-30mins to go anywhere with our rented car, most people rent motorcycles which i think is ideal because it gets crowded in the afternoon), walking distance to the town’s eating and night life street (5-7mins), wifi (strong reception).
(-) again, it was hard to contact their service line, specially in the morning, ants in the bathroom, pool needs to be maintained (it rained for two days while we were there, and we noticed that the pool became murky)