4/10 - Razoável
25 de março de 2025
Hard to work with Would Not Stay Again
The view was lovely and the inclusive food and drink were nice touches, but overall, the stay was disappointing. Key issues:
• No in-room WiFi – Only available in the outdoor, non-air-conditioned common area (also the restaurant). Not disclosed in listing.
• Extremely hilly property – Shuttle rarely ran; we had to walk steep hills in 95° heat daily. We saw an older man nearly fall walking downhill.
• Limited dining – Only one restaurant open (not the 2–3 advertised). Buffet was hit or miss.
• Airport shuttle misleading – Only picks up from the airport. Return trip costs extra via cab.
• Poor local food options – Walkable restaurants nearby, but none were great.
• No laundry room – Maid helped us with laundry, but no facilities or heads-up beforehand.
• Delux King layout is odd – Two-story unit requires going outside to access upper level. Only one key given at check-in.
• Wildlife concerns – You have to lock the door between levels to keep raccoons out.
• Staff just okay – Polite but not proactive. Javier, the VIP host, was helpful and friendly.
Had we known all this, we would have booked elsewhere.
Ginger
Ginger, viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
